We have a 24-hour emergency hotline to support our clients on holiday. We understand that unexpected and emergency situations can occur during your trip and our Travel Operations team are ever willing to assist you whenever you need help or advice during such circumstances. The emergency contact information is provided in your Travel Pack. You can also call us at (+65) 6435 0922 from 9.30am – 6.30pm (Mondays to Fridays) or SMS (+65) 9322 1223 after hours.