Destination of Choice: Italy

Good Points:
Our planner was courteous & friendly
The response time was good, the service was personal. Phone calls were returned within a reasonable time
Cost-saving alternatives were discussed
Documents were delivered as arranged: We were given all the details required for my trip. (invoice, train tickets, instructions, travel tips, maps, etc)
Hotel reservations were in order
Hotel locations were fantastic! near railway/eateries
HOTEL associates:
• were friendly and efficient
• demonstrated a consistently high level of service
• delivered services on time and as promised

Having a contact in each destination was helpful
Trip arrangements met our satisfaction and sometimes beyond (love the personal touches – e.g. welcome pack and congrats here and there from Milan to Venice)

Overall, we received good value by booking our trip with Quotient Travel Planner.

We will book with QTP again, and we have and will continue to refer QTP to friends and family.

~ EJ