Website Terms & Conditions
“Content” means the text, documents, information, data, articles, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Site. “Content” also includes intellectual property and Products and Services.
“The Company” or “we” means Quotient TravelPlanner Pte Ltd and affiliates.
“Products and Services” means the recommended itineraries packages, customized packages, airline travel, hotel accommodation, car rental, ground transportation, tours, theatre tickets, attractions, travel insurance, and other items available through the Site.
“Provider” means other licensors, suppliers, information providers, and travel and leisure service providers.
“Purchase” means to book, reserve, or purchase.
“Site” means this website at www.travelplanner.com.sg
Acceptance of terms
By accessing this Site and any pages thereof, you agree to be bound by these terms. You agree that these terms govern your use of this Site. You agree to use the Site in strict compliance with all applicable laws, rulings and regulations, and in a manner that does not negatively reflect on the goodwill or reputation of the Company and its Providers.
Certain products and services have their own specific governing terms and conditions which shall apply in addition to the Terms and Conditions. These terms and conditions for a specific product or service shall include any terms and conditions found on the particular webpage (in relation to the site) and when using any part of this site. In the event of any inconsistency between the terms and conditions for a specific product or service and the Terms and Conditions, the terms and conditions for the specific product or service shall prevail in relation to that specific product or service.
Additional terms, including Terms of Service may apply when you purchase Products or Services. In addition, the terms and conditions of other third parties may also apply, for example, airlines have contracts of carriage and hotels have cancellation policies.
You agree to abide by the terms and conditions of imposed by any Provider, including payment of all amounts when due, and compliance with all rules and restrictions regarding the availability of products or services.
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use or purchase the Products or Services available on the Site. You represent that you are of legal age to use the booking facility in accordance with these Terms and Conditions and to create binding legal obligations for any liability you may incur as a result of the use of the Website. You are financially responsible for all uses of this Website by yourself and those using your login information. You will supervise all usage of the Website under your name or account. You warrant that all information supplied by you and members of your household in using the Website are true and accurate.
You have to register with us before using this Site for any purchases. The Company grants you a limited, personal, non-transferable, non-sub-licensable, revocable license to access and use the Site only as expressly permitted in these terms. Except for this limited license, we do not grant you any other rights or license with respect to this Site; any rights or license not expressly granted herein are reserved.
Unless we have granted you permission in advance and in writing, you may use the Site only for your personal, non-commercial use, and not to provide services to a third party.
No Copy, Distribution, or Sale
You may download, display, or print one (1) copy of any portion of the Content. If you do so, you may not modify the Content in any way, and you must reproduce the Company logo. Except as provided above, you may not Copy, reproduce, upload, post, display, republish, distribute, transmit, any part of the Content in any form whatsoever;
Use a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site;
Modify, translate into any language or computer language, or create derivative works from, any Content or any part of this Site;
Reverse engineer any part of this Site; or
Sell, offer for sale, transfer, or license any portion of the Site in any form to any third parties
Unless otherwise provided within these terms, or unless specific applicable law requires the Company to allow you to do so, you may not do any of the following without the prior written consent of the Company:
Use any robot, spider, other automatic device, or manual process to monitor Content;
Use the Site other than to make legitimate reservations or purchases;
Use the Site to make any false, fraudulent or speculative reservation, or any reservation in anticipation of demand;
Imply in any fashion that the Company is endorsing your products or services;
Place false or misleading information on the Site;
Post or transmit any unlawful, threatening, libellous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these terms.
Use or access the Site in any way that, in our reasonable judgment, adversely affects the performance or function of the Site, or any other computer systems or networks used by the Company, other Site users or members;
Upload or transmit to the Site or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere or attempt to interfere with, intercept, the normal operation of our Site, or appropriate the Site or any system, or take any action that imposes an unreasonable load on our computer equipment, or that infringes upon the rights of a third party;
Use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our site, or take any action that impose an unreasonable load on our equipment; or
Disguise the origin of the information transmitted through the Site;
Make any unauthorized use of this Website and/or the materials contained on this Website to violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices;
Initiate, facilitate, participate in or distribute a denial of service attack, exploit any documented or undocumented vulnerability in the Site and its component networking or computing equipment, or otherwise initiate, facilitate, or participate in any disruptive action aimed at the Site or the Internet in general;
Try to gain access to areas that are private to the Company or to other Site users.
Any aspect of the Site may be changed, supplemented, deleted, updated, discontinued, suspended, or modified at any time, and without prior notice to you. However, we are not under any obligation to update the information contained on this Site. It is your sole responsibility to contact the relevant employee(s) of the Company to verify. You agree that the Company shall not be liable to you for any delay or other damages that might result from such modification, suspension, or discontinuance.
We may also, at any time, change or impose fees for certain services, or establish or change general practices and limits concerning certain services.
The Company may at any time modify any part of the Website, including the products and services and the Terms and Conditions at its sole discretion without prior notice, and your continued use of this Website will be subject to the Terms and Conditions in force at the time of your use. The Company also reserves the right to deny any person access and use of the Website at any time.
Privacy and Security
Your privacy is very important to Quotient TravelPlanner Pte Ltd.
We will not collect Personal Information without your knowledge and permission;
We will not knowingly disclose your Personal Information to third parties;
We will take reasonable steps to protect the security of the Personal Information we collect from you.
We will use our reasonable commercial efforts to keep our Site available on a 24-hour/7-day-a- week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance, and system outages. We cannot promise that access to the Site will be uninterrupted or available at all times. We assume no liability or responsibility for any delay, interruption, or downtime.
The Content is intended for information purposes only. Although we exercise reasonable efforts to ensure their quality and accuracy, there might be errors, or the information provided may not be complete, current, or applicable to your particular situation. Further, information provided regarding the service, amenities, products, etc. have been provided to us by the vendor. We assume no liability or responsibility for any errors or omissions. You are responsible for evaluating the accuracy, completeness, and usefulness of any opinion, advice, or other content available through the Site or obtained from a linked site.
You should not take any action based on information on this Site until you have received a confirmation of your transaction. We send confirmations within 24 hours of your Purchase. If you have not received a confirmation of your purchase via e-mail, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact us.
We make reasonable attempts to exclude viruses from the Site, but cannot ensure that the Site will be at all times free from viruses or other destructive software. You are urged to take appropriate safeguards before downloading information from the Site. We assume no responsibility for any damages to computer equipment or other property that may result from use of the Site or downloading anything from the Site.
Although most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve greater risks than others. We urge you to review and evaluate travel prohibitions, warning, announcements, and advisories issued by the government and the aviation administration before booking travel to international destinations.
By offering for sale travel to particular international destinations, the Company does not represent or warrant that travel to such point is advisable or without risk. We do not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.
Outbound Links to third party sites
For your convenience, our Site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site. We are not responsible for such third party websites.
You should carefully review the terms and conditions of use of these sites, because these terms will apply to your visit to these other sites.
We welcome links from a third party site to the home page of our Site, through a plain text link, provided that (a) you give the Company prior written notice of such link by contacting Quotient TravelPlanner Pte Ltd, to request the Company’s permission to establish the link; (b) you discontinue providing a link to our Site if so requested by the Company; (c) you do not imply in any fashion that Quotient TravelPlanner Pte Ltd is endorsing any of your products or service or is affiliated with you, (d) you do not present Quotient TravelPlanner Pte Ltd in a false light, or provide misleading or false information about Quotient TravelPlanner Pte Ltd, or its Site or Services, (e) you do not remove or obscure the copyright notices, or other notices on this Site; (f) you do not use any intellectual property of Quotient TravelPlanner Pte Ltd; and (g) you do not replicate, frame or mirror the content of the Site.
We reserve the right to require you to remove links to the Site, in our sole discretion.
Linking to any page of the Site other than to the homepage is strictly prohibited in the absence of a separate linking agreement with Quotient TravelPlanner Pte Ltd.
Intellectual Property & Ownership Rights
This Site is the sole and exclusive property of Quotient TravelPlanner Pte Ltd or its licensors. The Company and its licensors retain all right, title and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in the Site. The Site is protected by copyright, trademark, patent, trade secrets, unfair competition, and other laws of worldwide, through the application of local laws or international treaties. Any unauthorized use, reproduction or modification of this Site may violate such laws.
Additional Copyright Notices
Some of the Contents are owned by third parties. These materials are subject to the additional terms below, which are incorporated into, and made a part of the terms.
If there is a conflict between the additional copyright notices and the remainder of these terms, the additional copyright notice supersede any provision of these terms with respect to the Content to which it pertains.
Your Comments and Submissions
Any communications or materials you transmit to Quotient TravelPlanner Pte Ltd, through the Site, by electronic mail or otherwise, including any data, question, comments, rating of a property or attraction, suggestion, idea, or the like (“Communications or Materials”) will be treated as non-confidential and non-proprietary. By voluntarily submitting to us, or by posting on the Site any communications or materials, you grant the Company, and all users of the Site, a worldwide, non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from distribute, and display such communications or materials in any form, media or technology. We assume no responsibility for any communications or materials posted or submitted, or for the return or such communications or materials. We want your feedback and appreciate your ideas and suggestions, but we are unable to answer every comment individually.
Quotient TravelPlanner Pte Ltd may charge a fee for the service it provides when you purchase, book or reserve travel services, or accommodations through the Site. Any such service fee is non-refundable. In addition, you will be responsible for all charges, fees, duties, taxes, and assessment arising out of your use of the Products and Services available from the Site.
Disclaimer of Warranty
Quotient TravelPlanner Pte Ltd and its Providers make no warranty of any kind regarding the Site, Content, Products or Services, all of which are provided on an “as is” basis. The Company and its Providers expressly disclaim any representation or warranty that the Site will be free from errors, viruses or other harmful components, that communications to or from the Site will be secure and not intercepted, that the Services and other capabilities offered from the Site will be uninterrupted, or that its Content will be accurate, complete or timely. The fact that we are including or offering any Product or Service on the Site is not an endorsement or a recommendation of the Product or Service.
OTHER THAN THOSE WARRANTIES WHICH, UNDER THE LAWS APPLICABLE TO THESE TERMS, ARE IMPLIED BY LAWS, AND ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION, QUOTIENT TRAVELPLANNER PTE LTD AND ITS PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.
Limitation of Liability
Subject to applicable law, use of this Site and its Content is at your sole risk. Services and Products made available on this Site are subject to conditions imposed by the Providers, including but not limited to tariffs, conditions of carriage, international conventions and arrangements, and federal government regulations. Providers who furnish products or services through this Site are independent contractors, and not agents or employees of the Company.
IN NO EVENT WILL QUOTIENT TRAVELPLANNER PTE LTD OR ITS PROVIDERS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS SITE, ANY HYPER LINKED WEB SITE, THE ACTS OR OMISSIONS OF PROVIDERS WHO FURNISH PRODUCTS OR SERVICES THROUGH THIS SITE, OR THE PRODUCTS OR SERVICES OFFERED BY PROVIDERS THROUGH THIS SITE, INCLUDING, WITHOUT LIMITATION, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH(I) ANY USE OF, BROWSING OR DOWNLOADING OF ANY PART OF OUR SITE OR CONTENT, (II) ANY FAILURE OR DELAY (INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING), OR (III) THE PERFORMANCE OR NON PERFORMANCE BY US OR ANY PROVIDER, OR (IV) ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, EVEN IF THETRAVELPLANNER AND THE PROVIDER(S) HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.
If, despite the limitation above, the Company or a Provider is found liable for any loss or damage which arises out of or is in any way connected with any of the occurrences described in the limitation above, then the Company and the Providers’ liability will in no event exceed, in total, the sum of paid by the customer for the Products and Services.
You agree to defend and indemnify the Company and any Provider, and each of their respective officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, in excess of the liability described above, in any action filed or commenced by any third party against the Company as a result of (1) your breach of these terms or the documents made part of these terms by reference, (2) your violation of any law or the rights of a third party or (3) your use of our Site.
Governing Law and Jurisdiction
The Terms and Conditions, its performance and all disputes arising out of or in connection with the Terms and Conditions shall be governed by the laws of Singapore. You hereby consent and submit to the exclusive jurisdiction of the courts of the Republic of Singapore in all questions and controversies arising out of or in connection with the Terms and Conditions, its performance and your use of this Website.
You acknowledge that a violation or attempted violation of any of the Terms and Conditions will cause such damage to the Company as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that the Company shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as recover from you any and all costs and expenses sustained or incurred by the Company in obtaining such an injunction, including, without limitation, all legal fees and expenses. You agree that no bond or other security shall be required of the Company in connection with such injunction.
The Company may terminate the Terms and Conditions and/or the provision of any of the products and services at any time for any reason, including any improper use of this Website or your failure to comply with the Terms and Conditions. Such termination shall not affect any right to relief to which the Company and its third party providers or distributors may be entitled, at law or in equity. Upon termination of the Terms and Conditions, all rights granted to you will terminate and revert to the Company and its third party providers or distributors, as applicable.
Additional terms and conditions may apply to reservations, purchases of products and services and other uses of portions of this Website, and you agree to abide by such other terms and conditions, including additional terms and conditions that apply in relation to specific products and services.